On Call Destination Consultant – Qatar – Move One
To support employees and their families who are moving to Middle East and to ensure their smooth transition into the new location by providing services including orientation, home finding, school search etc and making
the assignee familiar with the local area, culture and customs
Sourcing suitable accommodation for the assignee and family within the budget and timescales agreed.
Ensuring that all properties viewed are on housing itineraries prepared by Move One’s preferred real estate agent
Discussing and confirming that the services being delivered are within the agreed budget and scope of work contracted with the client. If there are any special needs or requirements confirm that these are with in the
authorized guidelines of the client.
Maintaining consistent contact with the assignee throughout the service;
Recording vital service related information in Move One’s bespoke software system daily by completing comments, statuses, time-tracker, costs, and other fields;
Uploading service related documents to the system including property offers, itineraries, lease agreements, termination notices, HOP documents, and others;
Providing clear and timely updates and service reports to any local Move One clients for whom they are providing services;
Immediately notifying their Destination Coordinator of any issues or challenges that may arise during a relocation service, documenting the issues/challenges in system, and placing the service on alert;
Completing any client forms related to the service;
Completing any records or forms required to track their per diem work, including but not limited to, vehicle mileage, time sheets, expense reports;
Notifying their Destination Coordinator of any planned holidays that may impact availability for work.
Work effectively as a team contributor on all assignments.
Interact professionally with other employees, customers and suppliers.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
|Job Location:||Doha, Qatar|
|Job Role:||Customer Service and Call Center|
|Company Industry:||Customer Service|
|Career Level:||Mid Career|