Support Engineer – Cards – iHorizons
The support engineer will have relevant experience of above 5 years and work in the analysis, and support of business applications in Credit / Debit card management by effectively mapping the business requirements to out of box product functionalities, taking up supported customizations where applicable, testing and ensuring timely delivery of services.
• Work independently and with the team to understand project requirements, existing implementations and build or maintain the technical aspects of Cards Applications.
• Assist in timely L1/L2 troubleshooting of Cards Applications
• Participate in the set-up and deployments in all environments including production.
• Involve in testing and work closely with QA team (where applicable) for SIT and with business for UAT
• Contribute to the overall enterprise architecture
• Support the training of team members on existing business processes, application issues and required tools
• Debug and troubleshoot the code for issues
• Readily available libraries knowledge to use and integrate for predefined features
• Document all requirements functionally and technically
|Job Location:||Doha, Qatar|
|Job Role:||Information Technology|
|Company Industry:||Human Resources|
|Career Level:||Mid Career|