Job Listing Tags: accurate-record

Service Technician (Mobile Phones / Devices) – Starlink

Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Inform customers of job status Diagnose, troubleshoot and repair devices Provide recommendations for problem resolution Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Ensure that all repairs meet or exceed company quality standards Greet customers in a friendly manner and maintain a positive work environment Answer phone calls with a professional, courteous and friendly demeanor Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations Keep track of all devices and inventory while safeguarding all van stock Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair Maintain the cleanliness and professional appearance of the repair van Job Details Posted Date: 2020-11-15 Job Location: Doha, Qatar Job Role: Maintenance, Repair, and Technician Company Industry: Telecommunications; Consumer Electronics; Retail & Wholesale Preferred Candidate Career Level: Mid Career